1. Home
  2. FAQ
Help Center

1950s FAQ – All your questions answered in one place

From registration to withdrawals, bonuses to gaming – find answers to all your 1950s questions right here. Search below or browse by category.

45+
Frequently Asked Questions
8
Category
3 minutes
Average Resolution Time
24/7
Live Support
Category
All Questions Account Deposit Withdrawal Bonus Gaming Security Responsible Gaming Technical
Direct Assistance
If you can't find your answer, our support team is available around the clock.
Live Chat
support@1950s.co
All 45
Account 7
Deposit 6
Withdrawal 5
Bonus 7
Gaming 6
Security ５
Responsible ５
Technology 4

No results found. Try a different keyword or contact support directly.

Get help via Live Chat
Account & Registration

All you need to sign up is an active Bangladeshi mobile number. Simply fill in your name, mobile number, and password in the form, then verify via OTP to create your account. You must be 18 or older to participate. KYC verification with your NID is required before your first withdrawal.

Only one account can be created per mobile number. Creating multiple accounts violates 1950s policy and may result in all accounts being suspended. This rule is strictly enforced to ensure fair gaming for everyone.

Log in via OTP on the login page, then set a new password from Settings once you're in. Alternatively, reach out to our support team via Live Chat. For security reasons, passwords are never sent by email.

KYC (Know Your Customer) is the process of verifying your identity. NID or Passport Upload photos of the front and back to complete the process. Completing KYC increases your withdrawal limit, speeds up processing, and keeps your account fully secure.

From Settings Responsible Gaming section to submit a self-exclusion request, or contact support directly. You'll have the opportunity to withdraw your balance before your account is closed.

Your name can be changed before KYC is completed. After KYC, changing your name or mobile number requires contacting support and verifying your identity. This verification is mandatory for security purposes.

After 5 incorrect password attempts, your account will be locked for 30 minutes. It unlocks automatically after that. If you need urgent access, log in via OTP or contact support via Live Chat.
Deposits & Payments

Supported deposit methods at 1950s:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: All major Bangladeshi banks
  • Crypto: Selected Digital Currency
Deposits via bKash, Nagad, and Rocket are processed instantly.

The minimum deposit for bKash, Nagad, and Rocket is just ৳100. Minimum ৳500 for bank transfers. To claim the 100% first deposit bonus, a minimum deposit of ৳100 is required.

Deposits via bKash, Nagad, and Rocket are usually Instant to 5 minutes credited instantly. Bank transfers may take 15 minutes to 2 hours. If it exceeds 30 minutes, please contact support.

1950s charges no deposit fees. However, bKash, Nagad, or Rocket may apply their own service charges, and bank transfers may be subject to the bank's standard fees.

Without KYC verification, the daily deposit limit is ৳50,000. Completing KYC increases this limit. VIP members have access to higher separate limits. As part of responsible gaming, you can also set your own deposit limit at any time.

If a deposit fails, the money is automatically returned to your mobile wallet or bank account — typically within 5–15 minutes. If it doesn't come back, contact support with a screenshot of the transaction.
Withdrawals & Cashouts

Withdrawals to bKash, Nagad, and Rocket are typically processed within 15 minutes to 24 hours the stated timeframe. Completing KYC speeds up the process. Bank transfers may take 1–3 business days.

Minimum withdrawal via mobile banking ৳500. For bank transfers, the minimum is ৳1,000. Prior to withdrawal, your account must have a sufficient balance and KYC must be completed.

1950s charges no withdrawal fees. However, fees from your payment provider (bKash, bank, etc.) may apply. You're entitled to receive every penny of your winnings.

No, bonus balance cannot be withdrawn directly. Once the wagering requirements are met, the bonus converts to real balance. The welcome bonus typically has a 15x Wagering Terms apply.

If your withdrawal has been pending for more than 24 hours, contact support with your transaction ID. If rejected for any reason, you'll be notified instantly and your balance will be returned. Incomplete KYC verification may also hold up a withdrawal.
Bonuses & Promotions

of registration Within 7 days A 100% bonus is automatically credited on your first deposit. Maximum bonus ৳10,000. For example: deposit ৳5,000 and you'll have ৳10,000 to play with.

A wagering requirement means the bonus funds must be used to place a specified total amount in bets before a withdrawal can be made. For example, a ৳1,000 bonus with a 15x requirement means you need to wager ৳15,000. Requirements vary for each bonus.

Every Monday, the previous week's net losses 10% Cashback is credited directly to your account with no wagering requirements – you can withdraw it straight away. The minimum cashback amount is ৳200.

Share your unique referral code with a friend. When they register and make their first deposit, you'll receive ৳500 bonus for every referral — with no cap on the number of referrals. Refer more, earn more!

Free spins can be used on specific slot games as stated in the bonus offer. Go to the "Bonus" section in your dashboard to activate them. Free spins must generally be used within 7 days of being credited.

Log in every day to receive a special bonus or free spins. Log in for 7 consecutive days to unlock a special reward. The bonus amount depends on your VIP level.

Yes, you can cancel an active bonus from Settings. However, cancelling a bonus will also forfeit any winnings earned from it. Only your real balance will remain. Think it through carefully before proceeding.
Gaming & Betting

1950s offers 500+ games:
  • Live Casino: Baccarat, Roulette, Blackjack, Live Poker
  • Slot Games: Classic, Video & Jackpot Slots
  • Sports Betting: cricket, football, tennis, and more
  • Fishing Games, Lottery & Arcade

All Games on 1950s RNG (Random Number Generator) technology. All outcomes are entirely random and not predetermined. Independent auditors conduct regular checks to ensure fairness.

Yes, the 1950s platform is fully mobile-optimized. Download the Android or iOS app for the best experience. All games are also available to play directly from your mobile browser.

Yes! Live Casino games feature real human dealers streamed to you via live video. You play against them in real time, with dealers from world-class providers like Evolution Gaming and Pragmatic Play.

You can bet on cricket (IPL, BPL, ODI, Test), football (Premier League, Champions League), tennis, badminton, kabaddi, and many more. Live betting is also available.

Any ongoing game is automatically saved if your internet connection drops. Once you reconnect, you can continue from where you left off. Contact support if you notice any balance discrepancy.
Security & Privacy

Yes. 1950s 256-bit SSL Encryption Your personal information is never shared with any third party. For more details, please read our Privacy Policy read.

  • Use a strong password (8+ characters, including numbers and symbols)
  • Enable 2FA from Settings
  • Never share your password with anyone
  • Be cautious when logging in on public WiFi
  • Report any suspicious activity to support immediately

Email support@1950s.co or reach out via Live Chat immediately. We will temporarily freeze your account. Change your password and enable 2FA. Your funds will remain safe.

1950s will never ask for your password via SMS or phone call. Always 1950s.co domain to log in. Do not click on unfamiliar links. If anyone calls claiming to be from 1950s and asks for your password, it's a scam – hang up immediately.

Your personal information is never shared with third parties without your consent. Only limited data may be shared for payment processing or legal compliance purposes. For more details, Privacy Policy here.
Responsible Gaming

Settings → Responsible Gaming → Go to "Deposit Limit" to set a daily, weekly, or monthly limit. Decreasing your limit takes effect immediately. Increasing it requires a 24-hour waiting period.

Choose a cooling-off period of 24 hours to 6 months from Settings. For permanent self-exclusion, contact support. During a cooling-off period, login is disabled but your balance remains safe. For more details, on the Responsible Gaming page।

The 1950s support team is here to help without judgment. Submit a self-exclusion request, and consider reaching out to a mental health professional as well. Remember — asking for help is a sign of strength. on the Responsible Gaming page for more details.

Not at all. 1950s only uses 18+ adults only only. Age is verified at registration, and a NID is required for KYC. Any account found to belong to a minor will be terminated immediately.

Contact support@1950s.co directly. Explain the situation, and we can review the account upon a third-party request. Seeking help for a loved one is never something to be ashamed of.
Technical Issues

The 1950s mobile app is available on both Android and iOS. Download it directly from 1950s.co. The app is lightweight, fast, and supports push notifications.

Start by checking your internet connection. Clear your browser cache and reload the page. Try a different browser or switch to mobile data. If the issue persists, let us know via Live Chat.

Refresh the page — your game progress will be saved. If refreshing doesn't help, exit the game and re-enter. If you notice a balance discrepancy, contact support with the game name and time of the issue.

1950s runs best on the latest versions of Google Chrome, Mozilla Firefox, and Safari. Keep your browser up to date. On mobile, use Chrome or Safari. Some features may not work on older browsers.
Ways to Get Help

1950s Support Features

If the FAQ doesn't have your answer, our support team is available around the clock

Live Chat Support
Click the chat icon at the bottom-right of the website. Average response time is just 3 minutes. Chat with us in Bengali — we understand. Available 24 hours a day, 7 days a week.
Email Support
For complex issues, email support@1950s.co with a full description and attach screenshots. You'll receive a detailed response within 4–12 hours. This is the best channel for important matters.
Detailed Guide
Step-by-step guides on registration, deposits, withdrawals, and gaming are available across our various pages. Follow the visual tutorials to resolve issues on your own.
24/7 availability
Even at 3 AM, support is always available — on Eid, on weekends, every day of the year. The 1950s support team never sleeps, because we know gaming never stops.
Full Service in Bengali
All our support agents are fluent in Bengali, so there's no need to worry if you don't speak English. Ask your question in Bengali and get your answer in Bengali — simple as that.
Privacy Guaranteed
All information shared with our support team is kept strictly confidential. Your account and financial details are never disclosed to any third party.
Direct Contact

Can't find your answer? Ask us directly

Can't find what you're looking for in the FAQ? Don't worry. Our experienced Bangla-speaking support team is on hand to help you with any issue, right away.

support@1950s.co
24 hours, 7 days
Avg. response time: 3 minutes (chat)
Chat with us on Live Chat Email Us
You need to be logged in to access Live Chat.
Get Started Now

Got all your answers? Start playing now!

Register for free at 1950s, claim your 100% welcome bonus, and enjoy the best gaming experience in Bangladesh.

Register for Free Log In

* 18+ only. Play responsibly.

বাংলা